Saturday, February 13, 2016

Modern Wonder: Quicker to Perth from London, via Paris than Sydney

On Australia Day January 26th, 2016 I was woken with a text that said: "Due to unusual activity we have blocked your credit card" That message was time stamped at 3.30 am.

I rang my bank and they asked "Did you buy clothes in Paris, France today?" As I was still in my bed in Perth at that time, I obviously said no. The result was that my card was cancelled and I was referred to the Fraud Protection area of the bank.

After a few questions the bank decide that they would cancel my card and protect me from the evils of the internet.

At breakfast, whilst telling the family about the experience, a family member fessed up to using the card but saying it was an online purchase from London. Mystery solved. Time elapsed 3 hours.

I was back to the bank, explaining it wasn't fraud and asking for the stop on my card to be removed as I was travelling extensively the next week. I was advised that the cards had been cancelled and it would br 9 to 10 business days for the new cards to arrive in Perth.

The end story:

The items from London via a shipping operation in Paris arrived in Perth on Friday, and due to needing customs clearance were delivered on Friday January 29th, 2016.

The cards from Sydney Australia, arrived 11 working days later, just in time for my trip which got under way on February 7th, 2016.

My simple question is this: How does that work?? Quicker from France than Sydney... and Australia Post wonders why they are losing customers and $$$''s.

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