On a day where reasonable hotel rooms were are scarce as hens teeth, I was able to book into the Rydges after a few challenges - their website had rooms where Wotif didn't BUT the site had a scripting error so I had the normal run round trying to book over the phone and get the Rydges Priority Guest special rate - I think loyalty programs treat you like second class citizens... don't you?
The room was great and the bed comfortable...
Areas that could be better - breakfast when your customers want it!! As an early starter I like breakfast before 6.30am but that's not possible... I sat in the restaurant from 6ish working away but was prevented from helping myself to cereal because they "didn't open until 6.30!!"
Internet - free in the lobby but EXPENSIVE in the rooms - everyone at the table near me at breakfast is complaining - "gouging the guests" I think is their term.
So I give Rydges a 7/10 - pricing OK at $238/n, evening meal expensive at $51 with steak served on a cold plate so food was COLD!! but happy efficient staff.
Still number 1: Langham Auckland 9/10 [Winning feature is a great 24 hour restaurant which has breakfast 24 hours a day!!]